Ownership

Ownership in a volunteering context is different from a workplace. It can't be assigned, and it can't be demanded. What it can be is declared: "I'm the person who set this up and I'm willing to be the first contact if something breaks." That's enough to prevent the worst outcome — nobody knowing who to reach when something goes wrong. Declared ownership also gives people permission to make decisions: if nobody owns something, nobody feels like they can change it; if someone does, they can move things forward without needing consensus for every step. A simple roles and responsibilities document — who does what, who is the first contact for what — makes this concrete and visible to everyone.